Moveworks is a generative co-pilot platform founded in 2016 and designed to deliver improvements in employee experience through the use of AI.
By integrating with existing systems, Moveworks enables employees to resolve IT, HR, and other workplace requests through AI-driven chatbots. Their mission is to streamline workflows, reduce delays, and enhance productivity by automating repetitive tasks.
What do Moveworks do?
Moveworks focuses on providing an AI platform that automates support tasks, particularly for IT service management, human resources, and other enterprise functions. The company’s technology leverages natural language understanding (NLU) to interpret user requests and deliver instant resolutions by interacting with enterprise systems like ServiceNow, Workday, and Microsoft Office 365 (and many more).
By automating common support requests — such as resetting passwords, finding documents, or submitting IT tickets — the platform enables businesses to address issues faster without manual intervention from helpdesk staff. Moveworks also uses machine learning to continuously improve its performance, personalizing responses and proactively addressing employee needs. This automation allows enterprises to increase efficiency, reduce the workload on support teams, and enhance overall employee satisfaction.
Moveworks can be applied to almost any line of business team - from IT to finance, and from engineering to sales.
Who do Moveworks work with?
Moveworks serves various industries, from tech and finance to healthcare, focusing on large-scale businesses looking for operational efficiency. Moveworks is used by more than 5m employees in businesses like Broadcom, Hearst, and Nutanix.
Our Viewpoint on Moveworks
Moveworks brings the transformative power of AI into the business world by providing employees with an AI assistant, or ‘co-pilot’, to help them through their working day.
Integrating with a company’s various business systems, Moveworks allows employees to ask questions and get tasks done quickly and easily (e.g. what is our product roadmap for the upcoming quarter? or when is our next meeting scheduled). It can be a real game-changer.
The platform can be used by any department or employee and is able to cater for a range of different queries and tasks.
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