Technology
Matchmaker for
Retail
The retail industry relies on technology for every element, from stock purchasing to the retail stores, and from supply chain to back-office functions like HR and finance. How do you find the right technology to power your retail estate?
Which technology, and which technology vendors are right for you? Which will take your business to the next level and differentiate the business in a busy marketplace?
The Retail Technology Matchmaker Service brings a host of technology vendors to present how they can help you - either in one area of need, or across many. Perhaps you are interested in AI, or maybe you have a focus on omnichannel? Whatever it is, the Technology Matchmaker will bring the right vendors to inspire you.
Do you have project in mind, or do you want to hear the art of the possible? If it's the latter, the Technology Connector could be for you. The Technology Connector is all about lining up a range of vendors to come along and talk to you, whereas our Retail Matchmaker is for when you have a particular project that you need to get started.
So what do you need the Retail Matchmaker Service to do?
CXO
Matchmakers
If you are looking for technology to help your specific department rather than industry, take a look at our list of Technology Areas (in the website heading dropdown) to find how we help your line of business - from HR Director to Finance Director, and from Data to Customer Experience (CX) - focusing on technology that is important to your specific areas of remit.
Frequent Asked Questions
What technology areas do you cover with the Retail Technology Matchmaker?
We cover the full software and services marketplace. As a Technology Matchmaker, Viewpoint Analysis simply connects customers with a need, to those retail services technology providers that can deliver the solution to the need. Our job is to understand what the business really needs, and then bring the right vendors to the table to be able to offer suitable solutions.
As such, we provide the Technology Matchmaker Service to any line of business. From HR and Finance and from Marketing to Operations. We also perform this service for the CEO and his/her executive leadership team, or the Board of Directors.
How can Viewpoint Analysis help us with our Project?
The Retail Technology Matchmaker introduces technology vendors that can help with particular issues. Our job is to understand the marketplace - so that when our customer needs those new technology ideas, we can quickly bring the right technology vendors to the table.
If our clients know what they need, we run market assessments (our Technology Matchmaker) and RFPs (through our Rapid RFP service) to quickly find the right technology to meet their needs.
Do you only work with certain software vendors?
No, we are not tied to any software vendor and do not receive any compensation for introducing our clients to them or bringing them into a selection process. We only work on behalf of our clients - you. Our service is built to help the business teams to find and select new technology and therefore we will go to whichever vendor can offer the right service to our client. Furthermore, we only act as a matchmaker - meaning that we bring the different vendor options, but ultimately it is the customer team and their leadership that make the vendor selection.
How long does a Vendor Selection Process take to complete?
We strongly believe that a software selection process should be quick and easy - both for the customer team and also for the software vendor and systems integrator (if applicable). There is a business requirement that is driving the selection process, and we want to make sure that our clients get on to implementing the tech rather than running a vendor selection process. Our Rapid RFP is designed to quickly find and then select the right technology vendor for the customer - we expect the process to be completed in a few weeks (an average of 6 to 7 if we go from a standing start).
Can you run an RFP process for us?
Yes, we can run an RFP but our vendor selection process is not an old-school RFP process, it is super-quick and super easy to run. We want the process to be simple for the buying team and simple for the technology vendors. We want to drive the software selection decision in the quickest possible time - whilst getting the right solution. We also want to build a partnership between the IT vendor and the business team.